Privacy Policy
This Privacy Policy explains how CREDIT SIDEKICK AI collects, uses, shares, and protects your personal information when you use our self-service credit monitoring and educational platform. By using the platform, you agree to the practices described here.
At a glance
- We collect only what we need to provide monitoring, education, and account services.
- We do not sell your personal information to advertisers.
- We do not submit information to credit bureaus or creditors on your behalf.
- You can access, correct, or request deletion of your information at any time.
CREDIT SIDEKICK AI collects and processes personal information to provide credit monitoring, educational tools, account management, and related services. We are committed to handling your information responsibly and transparently.
1. Information we collect
Depending on how you use the platform, we may collect:
- Name and contact information
- Account credentials
- Credit-related information provided by you or obtained through authorized third-party integrations
- Device information and usage analytics
- Customer support communications
2. How we use information
We use the information we collect to:
- Provide and maintain our services
- Generate user-requested dispute letter drafts
- Deliver credit monitoring features
- Improve platform functionality and security
- Respond to support requests
3. Data sharing
We do not sell personal information to advertisers. We do not submit information to credit bureaus, creditors, furnishers, or collection agencies on behalf of users.
Information may be shared with service providers that help us operate, secure, and maintain the platform, and where required to comply with applicable law.
4. Data security
We use commercially reasonable administrative, technical, and physical safeguards — including encryption and secure storage practices — designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your rights
Subject to applicable law, you may:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Withdraw consent where applicable
To exercise any of these rights, contact us using the details below.
6. Data retention
Information is retained only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
7. Cookies & analytics
We and our service providers may use cookies and similar technologies to operate the site, remember preferences, and understand how the platform is used. You can control cookies through your browser settings; disabling some cookies may affect functionality.
8. Children’s privacy
The platform is intended for adults and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
9. Account deletion
You may request deletion of your account and associated data at any time from within the app or by contacting us. We will explain what data is deleted and process the request in accordance with applicable law and our retention obligations.
Important. CREDIT SIDEKICK AI is not a credit repair organization and does not provide credit repair services as defined by the Credit Repair Organizations Act (CROA). We do not communicate with credit bureaus, furnishers, creditors, collection agencies, or any third party on behalf of users. AI-generated content may contain errors and should be independently reviewed before reliance or submission.
10. Changes to this policy
We may update this Privacy Policy periodically. Material changes will be reflected by updating the “Last updated” date above. For complete details, please refer to the full Privacy Policy available through the application and website.